Last Updated: August 22, 2026

At DEPTeams, we respect the privacy of our customers and website visitors and are committed to protecting the personal information collected through our website and services.

Information We Collect

When you use our website or register for our services, we may collect certain information, including:

• Name.
• Email address.
• Phone number.
• Account and login information.
• Billing and payment information.
• Details of the services or subscriptions you purchase.
• Information you provide when contacting our support team.
• Technical information such as IP address, browser type, device type, and operating system.

How We Use Your Information

We may use the information we collect to:

• Create and manage your account.
• Provide the services you request.
• Process payments and subscriptions.
• Communicate with you regarding your orders and services.
• Provide customer and technical support.
• Improve our website and services.
• Send service-related notifications.
• Protect our website against fraud and unauthorized use.
• Comply with applicable legal and regulatory requirements.

Payment Information

When you make a payment through our website, your payment may be processed by a third-party payment service provider such as Paymob.

We do not store complete payment card details or card security codes on our servers. Payment information is handled according to the security procedures and policies of the applicable payment service provider.

Cookies

Our website may use cookies to improve your browsing experience, remember certain user preferences, analyze website usage, and improve the performance of our services.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

Sharing of Information

We do not sell or rent your personal information.

We may share certain information with service providers that help us operate our website and provide our services, including:

• Payment service providers.
• Hosting and infrastructure providers.
• Technical service providers.
• Analytics and security services.

Information is shared only to the extent necessary to provide our services, operate our website, or comply with legal requirements.

Data Security

We use appropriate technical and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, or unlawful use.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as necessary to provide our services, manage accounts and transactions, comply with legal and accounting obligations, resolve disputes, and prevent fraud.

Your Rights

You may contact us to request:

• Access to the personal information we hold about you.
• Correction of inaccurate information.
• Updates to your account information.
• Deletion of your personal information where legally permitted.
• Withdrawal from certain marketing communications.

We may need to verify your identity before processing certain requests relating to your personal information.

Third-Party Services and Websites

Our website may contain links to or integrations with third-party websites and services.

We are not responsible for the privacy practices or data protection policies of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal requirements.

Any updates will be published on this page along with a revised "Last Updated" date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us using the contact information available on the DEPTeams website.